Run configCC again and set the 'admin' user's password.Delete 'admin' user from CC_USER table in the Control Center database.If this was from an exported conf on a new system add, EXPORTED_CONFIGURATION=false to installationInfo.properties in the conf directory.Update installationInfo.properties in the conf directory to set DEFAULT_USER_PASS_ENCRYPTED=false.SELECT USER_ID FROM CC_USER WHERE USERNAME='admin'

Fetch USER_ID value for 'admin' user from CC_USER table using following query and keep this user id for later :.If there is only one user that has authority to manage users and they forget their password, manual steps are required to reset the admin user:.This can be accomplished by just updating the user password via the swing console User panel. If a user forgets their password after it has been hashed, the password will need to be reset.If a customer needs to fallback to a pre-6121 release after upgrading to ICC 6.1.2.1, the only way to recover the old passwords is to restore from a backup. Once the encrypted passwords have been changed to a hashed password, we will not be able to recover the old passwords, so customer need to make a backup of CC_USER and CONF directory before installing ICC 6.1.2.1.The first time ICC 6.1.2.1 is started, it will change the ICC user passwords from encrypted to hashed and it will set InstallationInfo.properties with ICC_USERS_HASHED_PASSWORDS_IN_USE=true.

Admin password resetter