After clicking on “New”, user will see “Add Account” options (see image below). as shown in the image below.ģ.After clicking on “Account Settings…”, following dialogue box will pop up, where user can view existing email account, and can add a new email account or remove an existing email account.Ĥ.If user want to add new account, click on the option “New” from account settings, as shown in the image below:ĥ.

After clicking on “File” option user will get “Info” option, where user can change account settings like -adding new account or removing existing accounts, change existing connection settings, etc. See the image below: To know how to work with emails in Microsoft outlook 2016, Click here.Ģ. User can change the email account from the “File” menu in the Top-Left of the Outlook 2016 window. Close Outlook, then open up a program called Registry Editor by pressing the windows icon and typing in simply regedit.1. Please note, we cannot assist in any issues resulting from a misconfiguration, nor can we physically do this for you.ġ. We highly recommend backing up the registry before you modify it. Therefore, please ensure that you follow these steps carefully.

However, serious problems might occur if you modify the registry incorrectly. The resolution requires you to modify the registry.

This behaviour breaks the experience for both existing profiles, and newly created profiles – fortunately we have discovered a workaround involving a registry fix, for which the steps will be detailed below. Outlook prompts the user to log in, but logging in will fail as it’s effectively requesting credentials to authenticate against the O365 service, rather than Hosted Exchange credentials. This causes problems for customers who aren’t using O365 for their mail service (our Hosted Exchange customers), especially if the user has an unused mailbox within the O365 service, or if the the user has a personal O365 subscription using their business email address. A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods.

Remove profile from outlook 2016